Frequently Asked Questions

YOU GOT SOME Q’s, WE GOT SOME A’s. BELOW YOU’LL FIND OUR MOST FREQUENTLY ASKED QUESTIONS.
THERE’S A PRETTY GOOD CHANCE YOU’LL FIND AN ANSWER TO WHAT YOU ARE LOOKING FOR HERE.
IF NOT, FEEL FREE TO REACH OUT AT ANY TIME.

 

Behind the Scenes | Community | Fit & Fabric | Sizing | Shipping | Payment

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How would you describe your mission in 5 words?
Designing the perfect white T-Shirt.

Who’s behind the perfect white T-Shirt?
Nadia Botzenhard, an aspiring Fashion Designer, and Thomas Escher, an award winning Marketing Strategist.

What triggered you to start up “whytes”?
The fact that Thomas, our Co-Founder, couldn’t find a T-Shirt that matched his expectations regarding the shirts style, cut, quality of fabric and price.

Where’s the perfect white T-Shirt manufactured?
Counter question: What country is known best for its meticulousness and perfectionism? Well, there you go: Germany.

Who’s designed the perfect white T-Shirt?
We believe in the wisdom of the crowd. Hence, we asked 379 fashion enthusiasts around the globe, what their perfect white T-Shirt should look like and translated their answers into the perfect white T-Shirt.

How long did it take to develop the perfect white T-Shirt?
Overall, we’ve been working on the design for almost two years, hammering out 22 prototypes and testing a dozen different patterns.

In case I have some feedback for you guys, what’s the best way to reach out?
If you’d like to give concrete feedback on the perfect white T-Shirt, please use our perfectionizer tool. If you just want to check in and chat with us, feel free to do so here.


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Who’s designed the perfect white T-Shirt?
We believe in the wisdom of the crowd. Hence, we asked 379 fashion enthusiasts around the globe, what their perfect white T-Shirt should look like and translated their answers into the perfect white T-Shirt.

What’s your typical customer look like?
Falling in love with “whytes” doesn’t require a specific profession, social rank or mindset. We just want to make guys happy who are into beautifully made, high quality clothes.

I’m in love with your product: How can I confess?
We love you too. Let’s show our relationship publicly on all social channels so everybody can see and get jealous about how happy we are. Scream it out loud on Twitter, Facebook, Instagram and Pinterest.


What fabric is used to design the perfect white T-Shirt?
After almost two years on the quest of finding the perfect fabric, we chose a very innovative European made blend of combed cotton and micro modal. A rather new fiber made from beech wood that gives our T-Shirt the perfect fineness and its super-soft feeling.

What are the specifics of your cut?
We offer a slim fit styled premium T-Shirt with mid-length slim cut sleeves that’s wearable as under- and stand-alone Shirt. We also developed our very own pattern grading, making all of our cuts truly inimitable and unique to our brand.

Is your signature black collar ribbon just a design gimmick?
Not at all. It surely serves as a recognizable design element of our trademark. But its main functionality is to stabilize the shirts architecture and keep it in shape even after so many washes.


How many sizes are available?
We offer 12 different sizes. For each standard size (XS to XXL) there is a long version counterpart which caters to the guys who’ve always been cursing while wearing a shirt that becomes untucked several times a day.

What are your sizes like?
Our shirts are designed to be tight fitted in order to compliment your body shape. If you are into slim fit shirts, go with the recommended size. In case you are between sizes and generally like to wear your shirt on the looser side, take one size up.

What’s the difference between standard and long version shirts?
All “Long Version” sizes are 1 3/8 inch or 3.5 cm longer than their standard sized equal.

Any chance I can size myself before placing an order?
Sure thing! Suck in your belly and measure yourself as described.


When will I receive my order?
This depends almost only on your location and chosen carrier. Please find detailed information on estimated shipping times here.

Do I have to pay duty and import charges?
It depends. Orders placed from EU-Countries are exempt of additional charges. In Switzerland the amount of exemption is +/- 60 Euros, in the U.S. +/- 200 Euros. However, these are only rough estimates with no guarantee of accuracy. For more detailed information, please check in with your local customs office.

How will I know when my order has been shipped?
We always shoot you an E-Mail the day your order left our warehouse.

What does shipping cost?
It only depends on where you are ordering from. Here’s a detailed list of current shipping costs by country.

Are “whytes” T-Shirts available internationally?
Hell yes we are. We currently ship to most EU-Countries as well as the US, Canada, Norway, Switzerland and Australia.


What payment methods do you accept?
We accept all major credit cards such as Visa, Master Card and American Express.